Working under the supervision of the Director of Revenue Cycle Management, the Claims Resolution Specialist is responsible for various tasks associated with all billing, reimbursement, and related functions supporting the successful management of all ConvenientMD claims and accounts receivable. The Claims Resolution Specialist provides constant and proactive communication to enhance both clinic performance and foster a positive relationship within the ConvenientMD organization.
Degree: Associates Degree required, Bachelor’s Degree preferred.
Coding Certification preferred, required within 6 months of hire.
Prior billing and accounts receivable related experience required. Required to be detailed oriented and organized. Prior experience with medical service business, and customer relations a must. Working knowledge of the following software; DocuTAP or other practice management software, Word, and Excel. Prior experience with web-based related products for document management, exchange of information and communication.